我出版了我的Android应用程序,以谷歌播放和一切都很好。我得到了约5000用户评论,平均4.6马克。但在某些时刻,我开始用疯狂的速度越来越最低点。在5天期间数百名1马克。所以,我的等级下降至4.3。目前还没有来自用户的,没有评论,最低分只是一个数量庞大的抱怨。 我怀疑这些都是虚假评论。竞争对手可能支付。有没有什么办法来确定?为prevent是什么?谷歌是否保护我们免受虚假评论以任何方式?
I published my Android app to Google Play and everything was fine. I got about 5000 user reviews with an average 4.6 mark. But at some moment I started getting lowest mark with an insane speed. Several hundred 1 marks during 5 days. So my rating fell to 4.3. There were no complains from users, no comments, just a huge number of lowest marks. I suspect these were fake reviews. Probably paid by competitors. Is there any way to identify that? To prevent that? Does Google protect us from fake reviews in any way?
我觉得做的最好的事情是谷歌联系,让他们意识到这个问题。
I think the best thing to do is contact Google and make them aware of the issue.
有在谷歌打一个联系表网站
它也值得检查有没有说停止从开口某些电话/设备(可能是也可能不是你的错,可能是固件问题),在应用程序中的错误。但是,你通常看到的用户选择1星级,而不是写评论。记住用户是懒惰:)
Its also worth checking that there's not a bug in your app that stops it from opening in certain phones/devices (which may or may not be your fault, could be firmware issues). But you'll generally see users select 1 star rather than writing reviews. Remember users are lazy :)
作为@ 64BitsPerMinute在他的评论暗示,可能有一些框架,可以帮助检测崩溃。看一看 ACRA ,或更托管服务看一看的 HockeyKit与HockeyApp 的插件。这些服务让你得到崩溃+堆栈报告从用户,当变薄出问题。即使用户不报告回给你,他们可以点击一个按钮和发送即时崩溃的结果。
As @64BitsPerMinute suggested in his comment, there may be some frameworks that could help detect crashes. Have a look at ACRA, or for a more managed service have a look at HockeyKit with the HockeyApp plugin. These services allow you to get crash + stack reports from your users when thins go wrong. Even if the users don't report it back to you they can click one button and send instant crash results.